The best method to contact us for a quick response is through the in-app messenger. You can talk to us by pressing the chat icon in the bottom right hand corner of your screen.

 Alternatively, you can start a chat with us in the app by:

 1. Tap the 'cog' icon in the top left corner of My Pots’ screen
2. Press ‘Get Support

If you prefer to email, then you can contact us at We will get back to you ASAP. 

You can also call us on 028 9031 0356, Monday to Friday, between 9am and 5:30pm, excluding UK Bank Holidays.

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